Winston Salem Customer Service
Open Issues: 184
Closed Issues: 11,436
Acknowledged Issues: 1,194
Watching issues created after: 2009-10-04
Emails are sent to citylink@cityofws.org
Notified About
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100 E. 1st Street Winston-Salem, North Carolina - Winston-SalemWhen citizens report issues, those issues are regularly closed without clear and helpful communication by CityLink staff. This leads to puzzlement, frustration, and disappointment by citizens who cannot understand why an issue was closed without being fixed. This has been an issue for some time and suggests that there is a real problem with training and with understanding the systems that CityLink staff and citizens are using. As many times as citizens have expressed shock and asked further questions on issues, without CityLink staff providing any helpful response, one would think that someone in CityLink leadership would regularly monitor issues reported on SeeClickFix or the CityLink311 app, and take corrective action to improve communication. This remains a great disappointment in how this service is run.
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Streets Repair Acknowledged632 Holly Avenue Northwest Winston-Salem, NC 27101, USA - Winston-SalemDriveway exit with sizable chunks of displaced concrete.
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Streets Repair Acknowledged3915-3921 Old Vineyard Rd Winston-Salem, North Carolina - Winston-SalemBad pothole
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ILLEGAL Dump Archived130 North Cameron Avenue Winston-Salem, NC 27101, USA - Winston-Salembetween first and third on Cameron Ave
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CBD - Code Enforcement Archived406 North Trade Street Winston-Salem, NC 27101, USA - Winston-SalemOn Trade across from the transit center, poison ivy is growing in the shrubs that border the parking lot. It encroaches on the sidewalk at FACE LEVEL.
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Streets Repair: Missing Sidewalk Portion Acknowledged633 W. 2nd Street Winston-Salem, North Carolina - Winston-SalemA new fire hydrant was installed at 633 W. 2nd Street, perhaps a year ago, but the sidewalk adjacent to it was never replaced. This portion of sidewalk is in need of filling in.
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Pot holes Open3580 Maxton Trail Winston Salem, NC - Winston-SalemCan anything be done about the extremely rough, poor road patching being done on Union Cross Rd in front of Caterpillar. When the workers cut the massive holes in the road for the work being done they don't repair these sections of road very well at all. Have someone from Citylink 311 drive their personal car on this road or maybe our Mayor. The patch work is horrible. These professionals should be able to do a better job than this.
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Sanitation New Service Request Archived406 4th St E Winston-Salem, North Carolina - Winston-SalemSidewalk drain not draining. roots from tree close to drain are in pipe. In front of hutch & Harris
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Horrible Road Conditions Acknowledged370-398 Stratford Road North Winston Salem, NC - Winston-Salem
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Railroad Crossing Archived5987 Bethabara Park Boulevard Winston Salem, NC - Winston-SalemAbsolutely incomprehensibly poor conditions at railroad crossing on Bethabara Park Blvd eastbound.