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POLE NUMBER V5877 - LIGHT OUT SINCE LAST NOVEMBER................................WHY????

The street light on my block of Applenut Lane in Glen Cove has been out since November 2013. I have emailed COVTroubleCalls COVTroubleCalls and received a work order number TP7784 and that WAS THE LAST communication from that department. There are only two street lights on this block, this creates a hazardous and dangerous environment and I want to know why Vallejo cannot manager to fix lights in a timely manner.